Austlen Baby Co. Reviews
Austlen Baby Co. Customer Reviews (18)
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Austlen Baby Co. Customer’s Q&A
Austlen Baby Co. FAQs
How can I buy Austlen Baby Co. products?
You can purchase Austlen Baby Co. products directly from their official website. They offer a variety of products including the Entourage Stroller, which can convert from a Single to a Double to a Sit+Stand stroller. They also offer a 30-day risk-free in-home trial. Additionally, Austlen Baby Co. products are available on Amazon, where you can find the Austlen Entourage Double Stroller in different colors. Please note that return policies may vary depending on the platform of purchase. For instance, items purchased directly from the Austlen Baby Co. website can be returned within 45 days from the date of purchase. However, items purchased from other retailers or sellers cannot be returned to Austlen.
About austlen.com Prices and Cost?
The website austlen.com is the official site for Austlen Baby Co., a company that specializes in versatile strollers. Their product, the Entourage 2.0, is a stroller that can convert from a single to a double to a sit+stand stroller. The regular price for the Entourage 2.0 is $1,149.99, but it was on sale for $999.99, saving customers $150.00. This price includes the stroller frame, the primary seat, and the market tote. The Entourage 2.0 is compatible with all major car seat brands and can carry up to 200 pounds of kids and cargo. They also offer different bundles, such as the Double Bundle and the Sit & Stand Bundle, which are priced at $1,299.99 and $1,369.99 respectively. Please note that prices may vary and it's always best to check the website for the most current pricing.
Are there any other products on austlen.com?
Austlen.com offers a variety of products, primarily focused on their Entourage Stroller. This stroller is versatile and can be converted from a Single to Double to Sit+Stand stroller. It's designed to grow with your family, making it potentially the last stroller you'll ever need. The Entourage Stroller is available in different bundles such as the Double Bundle and the Sit+Stand Bundle.
In addition to the stroller, Austlen.com also offers a range of accessories for the Entourage Stroller. These accessories enhance the functionality and convenience of the stroller, allowing it to meet the diverse needs of families.
The website also provides Spare Parts for their products, ensuring longevity and continuous use.
Please note that the availability of products may vary, and for the most accurate and up-to-date information, it's best to visit the website directly.
About austlen.com Popular Products and Services?
Austlen Baby Co. is known for its Entourage stroller, which is highly versatile and can easily convert from a Single, to a Double, to a Sit+Stand stroller. This stroller is designed to carry your life in real time and is compatible with all major car seat brands. The Entourage stroller is available in different bundles such as the Double Bundle and the Sit+Stand Bundle. These strollers are designed to expand in one second to make room for kids and cargo, with a capacity of up to 200 lbs. The primary seat has a five-position recline with a built-in bassinet. The stroller also features a robust rust-free aluminum frame, four-wheel independent suspension, and hand-stitched vegan leather. The company is based in Austin, TX.
Can you tell me more about austlen.com?
Austlen.com is the official website of Austlen Baby Co., a company that specializes in creating versatile and adaptable strollers. Their flagship product is the Entourage, a stroller that can convert from a Single Stroller into a Travel System, a Double, a Sit+Stand, and carries your life in real-time. The Entourage is designed to grow with your family, offering over 30 configurations and compatibility with all major car seat brands. It also boasts a high cargo capacity of up to 200 lbs. The website offers a variety of accessories and bundle options for the Entourage, as well as support resources such as how-to videos and a Q&A section. The company is based in Austin, TX.
How can I contact austlen.com customer service?
You can contact Austlen Baby Co. customer service in several ways. You can text them at 833.287.8536 or you can call them at the same number. If you prefer to communicate via email, you can reach them at support@austlen.com. They also offer the option to schedule a virtual demo with a live Austlen expert if you're interested in the Entourage product. Please note that by calling or texting the provided number, customers agree to receive text messages. If you no longer wish to receive text messages, you may opt out at any time by replying "STOP".
austlen.com Return Policy?
Austlen Baby Co. provides free returns for 30 days after purchase, provided the item is tested only indoors and is in unused and resellable condition with all original packaging and tags intact. Returned merchandise must include all the warranty cards, manuals, and instructions to receive a full refund. Once your return request is approved, you will get a confirmation email with a pre-printed return label and shipping guidelines. If the product needs to be re-packaged when re-stocking, a 10% re-stocking fee may be charged. All refund credits will be issued in the original form of payment used for purchase. Credits are processed within 2-3 weeks of receipt of return. If your item is missing components or parts, has been used outside of your home, has food or drink spills, stains, dents, scratches, or is not in the original packaging, a restocking fee equal to the value of damaged or used parts may apply to your return. Original shipping charges if applicable are non-refundable.
As for the shipping policy, items ordered by noon CT (M-F) ship the same-day. For all destinations within the continental U.S. (excluding Alaska), items arrive in 2-4 business days barring any weather or service-related interruptions. They offer free shipping for orders over $100 to states within the continental U.S., excluding Alaska. Additional shipping fees will be calculated for orders to AK, HI and PR. Any other shipping charges will be calculated at checkout. Shipping charges are the actual charges, not estimates. Shipped items are left at the shipping address provided, at a location deemed satisfactory by the carrier. Austlen is not responsible for missing items that are confirmed by the carrier to have been delivered. If you do not want items left at your location due to concerns of theft, damage etc., please check the SIGNATURE REQUIRED box during checkout. If an item is sent with signature required and multiple delivery attempts must be made, or the items are returned due to maximum failed delivery attempts, you may be responsible for those charges. They do not ship to P.O. Boxes or APO, FPO, DPO or freight forwarder addresses. You will receive an email notification alerting you that your order has shipped as well as be provided with a tracking number.
What is Austlen Baby Co.?
Austlen Baby Co. is a company that specializes in designing and manufacturing baby products, particularly strollers. Their flagship product is the Entourage, a stroller that can easily convert from a single to a double to a sit and stand stroller. This stroller is designed to grow with your family and can carry up to 200 pounds of kids and cargo. The company is based in Austin, Texas. The founders of Austlen Baby Co., Leslie Stiba and Patrick Laffan, are both parents and professionals in their respective fields. Leslie, a former global product manager and mother of twin girls, was inspired to design a stroller that was both aesthetically pleasing and functional. Patrick, a father of three and former director of engineering for Newell Rubbermaid’s baby product divisions, led the design and engineering of the Entourage from concept to launch. Their mission is to create products that make being a parent a little easier.